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KPI's and Individual & Team Performance Assessment (2020)
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Aim: The delegate will learn about key performance indicators and how to best measure individual and team performance.
By the end of this module the delegate can:
State what is KPI is where they come from
Describe why we need to measure business performance
List at least 4 things that need to be considered when compiling KPI’s
Recite the link between KPI’s and team performance.