Aim: The delegate will learn the principles applied to gaining agreement from others and how to get them to make a firm commitment. 

By the end of this module the delegate can: 
  • Explain how to find out what may be stopping a sale 
  • Recall how to create a greater sense of urgency with prospects and clients 
  • Describe how to influence with subtlety without the need for pressure 
  • Demonstrate how to build more good will with customers